Livraison

Shipping +Policies

Welcome to my one-of-a-kind eco-friendly shop with products made in the beautiful island of Madagascar!

What payment do you accept?

PayPal gladly accepts Visa, MasterCard, American Express and Discover, or direct payments from your PayPal balance.

Payment needs to be made within 2 working days of a purchase. If not the purchase will be canceled.

Please note that discount vouchers are not valid on sale items and can not be used in addition to other promotions.

Please do not hesitate to contact me if you have any other requests.

Do I need a PayPal account?

No. You can use our shopping cart without an account. Just choose the option 'Paypal' and then find the option 'pay by credit card'.

The product I want is sold out, will it be restocked?

It could be. Some items are limited editions and it depends on seasons. Please keep on checking in.

Please note that some products are made on order only.

Shipping

I will ship items within 3 to 5 business days after receipt of payment.
I ship via priority French mail service; it usually takes 1 to 2 days for delivery to France, 3 to 5 days for delivery to Europe, and from 5 to 10 days worldwide.
If you need something faster and/or signed for, shipping can be upgraded to a registered service (international signed for) which includes tracking (to USA and Canada) and signature on delivery. It's an extra $10 (worldwide) on top of standard shipping. Please contact me after checkout if you would like this upgraded shipping and I will email you a separate Paypal invoice.

Alternatively, if you need your items urgently I can ship internationally overnight via FedEx or DHL. Please contact me directly for an international shipping quote.

Please note that for special order, the delivery take 3 to 4 weeks as all are handmade.

Reimbursement and exchange

Your satisfaction is important to me. If for any reason you are not satisfied with your purchase please contact me directly to discuss further. Please note that all claims must be made within 7 days of reception. Items must be unused and in their original condition.
Shipping charges are not refundable, sorry.

Thank you for your support!

Additional information

All items come thoughtfully gift-wrapped and carefully packaged for shipping.

Je parle aussi français alors n'hésitez pas à m'envoyer un mail à l'adresse suivante: miiku.rana[at]gmail[dot]com

Je répondrai à toutes vos questions avec grand plaisir !